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Privacy Policy of Hoova

Last updated: 18th July 2023

This Privacy Policy describes how Hoova (MRIA MEDIA LTD) , located in Cyprus, collects, uses, and discloses your information when you use our website (https://www.hoova.cy) and mobile application (Hoova). For any questions about this policy, please contact us at support@hoova.cy.

We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy.

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

Information We Collect

1. Information You Provide to Us: This includes the personal information you provide when you register, such as your name, email address, postal address, phone number, and payment information. If you are a Service Professional, we also collect information related to your business and background checks.

2. Information Collected Through Use of Our Service: When you use our services, we collect information such as geolocation data, IP address, device information, log data, and any feedback, ratings, or comments you provide.

3. Information From Third Parties: We might collect information about you from third parties, such as identity verification services, credit bureaus, marketing partners, or publicly available sources.

How We Use the Information We Collect

We may use the information collected for various purposes, including but not limited to:

1. Providing, personalizing, and improving our services.

2. Processing payments and sending receipts.

3. Performing internal operations necessary to provide our services, such as troubleshooting software issues, conducting data analysis, testing, and research.

4. Communicating with you about our services, promotions, studies, surveys, news, updates, and events.

5. Investigating and preventing fraudulent transactions, unauthorized access to our services, and other illegal activities.

6. For any other purposes informed to you at the time of collection.

Information We Share with Third Parties

We do not sell or disclose your personal information to third parties without your consent, except as specified in this policy:

1. Service Providers and Business Partners: We may share your information with our service providers and business partners that perform services on our behalf, including payments, marketing, data analysis, and background checks.

2. Service Professionals and Customers: If you are a Service Professional, we may share your information with Customers to provide the service. If you are a Customer, we may share your information with Service Professionals to facilitate service delivery.

3. Safety and Compliance with Law: We may share your information to comply with legal obligations, at the request of governmental authorities conducting an investigation, to verify or enforce our terms of use and other agreements, or to protect against fraud or security issues.

4. Business Transfers: In case of a merger, sale, or asset transfer, your personal information may be among the transferred assets.

5. Aggregated and Anonymized Data: We may share aggregated or anonymized data with third parties for business purposes.

Data Retention and Deletion

We retain your information for as long as your account is active and as necessary to provide you with our services or as required by law, contract, or similar obligations. You may request the deletion of your account at any time by contacting us at support@hoova.cy.

Security

We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, the internet is not 100% secure and we cannot ensure the security of the information you transmit to us.

Your Rights Under the California Consumer Privacy Act (CCPA)

Under the CCPA, you have certain rights related to your personal information. These include:

Right to Know and Access Information: You have the right to request that we disclose what personal information we collect, use, disclose, and sell. To make such a request, please contact us at support@hoova.cy.

Right to Delete: You have the right to request the deletion of your personal information that we have collected. This includes the deletion of your account. To make such a request, please contact us at support@hoova.cy.

Right to Opt-Out of Sale of Personal Information: If we sell personal information, you have the right to opt out. If applicable, a link titled “Do Not Sell My Personal Information” will be provided on our website.

Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. This includes denying services; charging different prices or rates for services; providing a different level or quality of services; or suggesting that you may receive a different price, rate, level, or quality of services.

If you are under 16 years of age, we will not sell your personal information without your affirmative authorization, or if you are under 13 without your parent’s or guardian’s affirmative authorization.

Do Not Track Signals

We respond to Do Not Track (DNT) signals sent by your browser. If a DNT signal is received, we will not track or use your personal information beyond the extent necessary to provide the requested services.

Updates to This Privacy Policy

We may modify this Privacy Policy at any time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, provide you with additional notice.

Contact Information

For any queries related to this Privacy Policy, please contact us at:

Hoova, (MRIA MEDIA LTD)

Limassol, Cyprus

Email: support@hoova.cy

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